但有時就是接上去無反應,甚者開機後也無效果,加上未確定鍵盤或平板哪一個有問題且未送出SP3給微軟的當下,解決方法可參考下述方法試試看:
1.Shutdown the Surface (關機)
2.Hold down the Volume UP and Power Button at the same time for 10 seconds (同時按住音量鍵大聲與電源鍵10秒鐘)
3.Power on the Surface (開機)(if it goes into the BIOS screen tap on Exit setup)
4.The Surface will boot up and hopefully the keyboard will now work. 鍵盤應該可以正常使用了!
This worked for me and hopefully it will work for you.
(By The Digital Lifestyle )
若上述的方法無效,就只好寄回微軟維修,但其代價是電腦中的資料全部就還原了...